At Fayyaz Apple Store, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.

Return Eligibility

• Returns are accepted within 7 days of delivery.

• The product must be unused, undamaged, and in its original packaging.

• A valid proof of purchase (such as an order number or receipt) is required.

Non-Returnable Items

• Opened or used accessories, such as screen protectors and charging cables.

• Customized or special-order items.

• Items marked as Final Sale or Clearance.

Refunds

• Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

• Approved refunds will be issued to your original payment method within 7 business days.

• Shipping charges are non-refundable, unless the product delivered was defective or incorrect.

Exchanges

We offer free replacement for items that were:

• Delivered in the wrong model, color, or variant.

• Found to be defective or damaged upon arrival.

Please report such issues within 48 hours of delivery and include clear photos or an unboxing video as proof.

Return Shipping

• Return shipping costs are the responsibility of the customer, unless the item was received in error or was damaged.

• We recommend using a trackable courier service to ensure the safe return of your item.

How to Initiate a Return

To start a return, please email us at support@fayyazapplestore.com with the following details:

• Your order number

• The reason for return

• Photos or videos, if applicable

Our support team will respond promptly and guide you through the return process.